Services

FAQ

We fully appreciate that if You don’t engage in rubbish removal activities on daily basis it may seem all complicated for You but not for us as we have more than 15 years of an experience in this field.

In general its fairly simple process and is as follows:

1. Inquiry

Once You know what are the items or general waste and even construction waste you want to get rid of then please contact us via phone, contact form or Book Online form.

2.Type Of Waste

We will then require information such as TYPE OF WASTE and it can be starting from small household items, DIY leftovers, general waste or even construction waste.

3. Amount Of Waste

We also will ask You to provide us with Your best guess about amounts of the waste you have and please NO WORRIES about it as our professional and very experienced sales team members know exactly what to ask and how to ask so it will be easy for You to provide that information.

4. Location Of Waste

As we do the loading and we are removing waste from anywhere on your premises we will just need to know the location of the waste so we can plan our job accordingly so it will take less time to get job done.

5. Quote And Pictures.

After obtaining previously mentioned information we will provide you with the Competitive Quote.
Pictures of what needs to be collected is always great help as we will be able to provide You with better and more accurate quote

6. Collection Time And Day.

You will be able to choose the right time and day that is best for you. We can do collections for You seven days a week starting from 6am to 7pm. We have 6am to 12pm and 12pm to 7pm arrival slots and as an option two hour arrival slots during our operational hours. Arrival times and days are subject to availability.

7. Arrival, Collection And Payment.

On the day of your choosing You will be notified roughly an hour prior our team arrival. Our team will give you a quick call and will let you know that they are on the way to You and will provide ETA.
Once the collection will be done place tidied up them You can pay to our driver by card or cash or if you are not present on site then via Payment Link which also can be paid by card.

We hope this short article will be helpful to You!

We are Safe Contractor approved.

We are Licensed Waste Carrier by Environmental Agency.

We are Fully Insured.

Once we collect your unvented items and waste we take it to a transfer stations across the London where all is sorted accordingly to a material types. Once sorting is done there after it will be sent to the relevant Recycling facilities.
We have over 95% Landfill Diversion Rate.

Please Note: All of these local Waste Transfer Stations are audited by our compliance team, ensuring they conform to the highest environmental and health and safety standards.

Yes, sure you can and it is totally FREE of charge.

Please Note: We appreciate and understand that plans can and some times do change so please notify us as soon as you know about your changes so we can adjust our routes and schedule the day accordingly.

Thank You!

Available Payment Methods Are:

1. By Card to our driver.

2. Via Payment Link and it is also payable by card
( Handy option if you are not present at the time of the collection )

3.Cash is accepted and can be paid directly to our team

4. Via Bank Transfer.
( Subject to terms and conditions, please consult with our sales team member )

5. Accounts are welcome but are subject to credit checks.

Please Note: We take payments only once the collection is done. Multiple loads are charged by every load unless You have opened account with us.

Our truck teams will always provide an exact quote before starting any job.

If you choose not to go ahead, just say Thanks, but no thanks!

Yes, we can! There is no job to small or job too large for us. We can carry out large house clearances as well as single item pickups.

Please Note: For large house clearances we recommend that one of our teams visit the site to make detailed assessment so that will enable us to provide you with much more accurate quote.

.

Good News, No, you don’t have to be at home during collection. You can simply leave your waste accessible for our teams.
It can be front yard , side walk anywhere it is legal and don’t create obstruction or danger to health and safety.

Please Note: Would be great if You could send us some pictures too so we know exactly what we have to collect to avoid situations when some random person has added rubbish to your items and waste.

Please Note: In the cases we need to collect waste from gated property or locked bin stores with codes or keys please kindly provide us with the code or key so we can carry out collection.

We have Flexible Loads and Flexible Pricing approach and that means that we charge only for what we actually take away.

Case Study: For an example You have booked the collection for a small load and once the collection day comes you may have added few more items.
Please Note: This isn’t a problem at all as our team will be able to adjust the price accordingly to what You actually will have on that particular collection moment.

Case Study: For an example You have booked the collection for a Large load and once the collection day comes you may have less items as few peace’s of Your unwanted furniture were collected by charity.
Please Note: This isn’t a problem at all as our team will be able to adjust the price accordingly to what You actually will have on that particular collection moment.

Sending pictures of what needs to be collected is always a great help so You can receive more accurate and better quote.

Please Note: When making pictures please take few snaps from different angles and so we also can see it and compare the size to other objects like house wall or car and even shed

It will be always cheaper for you if rubbish small bits are bagged up and all rubbish and unwanted items are as close as possible to where our team can park the van. It will just simply save time for us and money for You.

We do the loading from anywhere on the premises if you require.

We do not take Hazardous Waste.

We will not collect Asbestos, Paint, Gas Canisters, Fire Extinguishers, Car Batteries, Medical Waste, Flammable Liquids.

We charge only for what we actually load on the van
All Prices Are Subject to V.A.T.
Covering London and Greater London area. Same day service.
We are trusted and liked by people just like You.
See what our clients are saying about us.
Review Score
4.9
James Tyas

Excellent service and very easy to deal with. Would recommend and use again!

Iona Davis

Quick and reliable and very easy to sort out the collection. Would recommend!

Clive Lord

Came on time and did the job required. Could not have been better.

Desiree Parker

I highly recommend this company. I had a load of rubbish that needed clearing from a recent refurbishment and they were efficient, punctual and polite. Highly professional from beginning to end. Great team.

Yulia Caris

I had a great experience with this business. They were quick and efficient. Friendly approach throughout the process was a bonus.

Some of our Clients
Please call for no obligation quote
Our office hours
  • Monday to Saturday: 7 am to 10 pm
  • Sunday: 10 am to 3 pm
Contacts Us
02080683927
whatsapp